This comprehensive masterclass goes beyond simply identifying mental health challenges. It empowers managers to build a workplace culture where mental well-being is prioritised, fostering both individual and organisational success. The programme delves into practical strategies, equipping managers with the confidence and tools to make a real difference.

Learning Outcomes:

By the end of this masterclass, participants will:

• Recognise early indicators of mental health challenges in the workplace: Including subtle behavioural changes, shifts in performance, and communication patterns. Participants will learn to differentiate between typical fluctuations and potential warning signs.
• Understand the impact of mental health on team dynamics and performance: Exploring how mental health challenges can affect collaboration, productivity, innovation, and overall team morale. This includes understanding the ripple effect within a team.
• Develop confidence in initiating open, supportive conversations about mental health: Moving beyond simply "asking if someone's okay" to engaging in empathetic and effective dialogues. This includes active listening skills and understanding appropriate boundaries.
• Explore practical strategies to create a workplace culture that prioritises well-being: From implementing flexible work arrangements and promoting work-life balance to fostering a culture of recognition and appreciation. This also includes understanding the role of workload management and stress reduction techniques.
• Gain insights into available resources and policies to support mental health at work: Including internal Employee Assistance Programmes (EAPs), mental health first aid training, external support organisations, and company policies regarding sick leave, reasonable adjustments, and mental health support.
• Understand their legal and ethical responsibilities related to mental health in the workplace: This includes data protection, confidentiality, and duty of care.
• Develop strategies for self-care and resilience as a manager: Recognising the importance of their own mental well-being in effectively supporting their team.

What Participants Will Learn:

• Identifying Early Signs: This module will cover specific examples of behavioural changes, emotional indicators, and performance fluctuations that may suggest an employee is struggling. It will also address cultural sensitivities and how to approach conversations with individuals from diverse backgrounds. Role-playing scenarios will be used to practice observation and interpretation.
• Building Trust: This section focuses on practical communication skills, including active listening, empathetic responding, and creating a safe space for open dialogue. Participants will learn how to address sensitive topics with respect and professionalism, and how to navigate potential resistance or discomfort. The importance of confidentiality and building rapport will be emphasised.
• Practical Support Strategies: This module will provide a toolkit of practical strategies, including stress management techniques, time management tips, and resources for promoting work-life balance. Participants will learn how to tailor support to individual needs and how to escalate concerns when necessary. This will also cover how to facilitate return-to-work plans following a period of absence due to mental health issues.
• Crisis Management: This section will equip managers with the skills to respond effectively to mental health crises, including recognising signs of acute distress, understanding when to involve HR or occupational health, and knowing how to access emergency support. It will cover managing situations involving self-harm or suicidal ideation.
• Sustaining a Healthy Workplace: This module focuses on creating a long-term strategy for promoting mental well-being within the team and wider organisation. This includes fostering a culture of open communication, promoting mental health awareness, and implementing policies that support employee well-being. Participants will learn how to conduct team check-ins, facilitate discussions about mental health, and champion mental health initiatives within the workplace. It will also cover how to evaluate the effectiveness of implemented strategies and make adjustments as needed.
• Legal and Ethical Considerations: This section will provide a clear understanding of legal obligations regarding mental health in the workplace, including data protection, confidentiality, and duty of care. It will also explore ethical dilemmas and best practices for navigating complex situations.
• Manager Self-Care and Resilience: This important module will focus on the manager's own well-being. Participants will learn strategies for managing their own stress, setting boundaries, and seeking support when needed. This will include practical tips for maintaining a healthy work-life balance and building resilience.

This masterclass will provide managers with the comprehensive knowledge and skills needed to create a truly supportive and thriving workplace, where employees feel valued, respected, and empowered to prioritise their mental well-being.